Privacy Policy

At Nuri Clinic, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you interact with our website, communications, and structured wellness research programs.

Information We Collect

We collect information necessary to operate our services and provide a clear, reliable experience. This may include:

Personal Information
Name, email address, phone number, mailing address, and other identifiers you provide when completing forms, booking calls, or purchasing programs.

Payment Information
Payment details such as credit card and billing information are securely processed through third-party payment providers using encrypted transmission. Nuri Clinic does not store full payment credentials.

Wellness-Related Information
Information you voluntarily provide through questionnaires or intake forms to support eligibility review and participation in our structured wellness research programs. This information is not used to provide medical advice or medical treatment.

Usage and Technical Data
Information such as IP address, browser type, device identifiers, pages visited, and interaction data collected to improve site performance, security, and usability.

How We Use Your Information

We may use your information to:

  • Provide and deliver services you request
  • Review eligibility for participation in programs
  • Communicate with you about appointments, programs, or service updates
  • Respond to questions and support requests
  • Improve our website, communications, and offerings
  • Maintain system security and prevent misuse

Data Protection and Security

We use reasonable administrative, technical, and physical safeguards to protect your information, including:

  • Encrypted data transmission
  • Restricted access to sensitive information
  • Ongoing review of security practices and vendor compliance

Information Sharing

We do not sell or rent your personal information.

We may share information with:

  • Trusted service providers (such as payment processors, shipping partners, SMS platforms, and customer support tools) solely to perform services on our behalf and subject to confidentiality obligations
  • Legal or regulatory authorities when required to comply with applicable laws or to protect rights, safety, or property

SMS consent and opt-in data is never sold or shared for third-party marketing purposes. Use of subcontractors for operational support is permitted under strict confidentiality requirements.

Reviews and Testimonials

Testimonials reflect individual experiences. Results may vary. To protect privacy or enhance clarity, some testimonials may use abbreviated names, models, or AI-generated representations.

Your Rights and Choices

You may:

  • Request access to, correction of, or deletion of your personal information
  • Opt out of marketing emails or text messages at any time
  • Request additional information about how your data is used

To make a request, contact: support@nuriclinic.com

SMS Program Terms & Conditions

By opting into Nuri Clinic’s SMS program, you consent to receive text messages related to your interaction with Nuri Clinic, which may include:

  • Appointment confirmations or reminders
  • Program-related updates
  • Educational or informational messages
  • Occasional promotional messages

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP. You will receive a confirmation message, after which no further SMS messages will be sent unless you re-opt in.

For help, reply HELP or contact support@nuriclinic.com.

Wireless carriers are not responsible for delayed or undelivered messages.